ODN Expands Business Development Team

In January 2020, ODN welcomed Lanaya Nelson to the executive management team to lead the company’s newly formed Customer Engagement and Marketing group. Lanaya brings nearly a decade of communications and marketing executive experience, most recently at the Lift Factor, an insurance industry-focused firm, and helped to advise the early growth of startup companies as the first … Read more


Originally Published In AM Best in May 2017 Generally, when I write about Millennials, I’m thinking of those of us in the industry and those who we are trying to attract as new talent. There’s a whole constituency that I don’t often devote much thought to. These are our millennial consumers. There are over eighty-three … Read more

Thoughts from the desk of Stephen P. Hunckler, Recipient of the CLM Lifetime Achievement Award

This is the first in a series of brief interviews with speakers, presenters, moderators or panelists at the Claims and Litigation Management 2020 Annual Conference, which is being held March 18-20 in Dallas, TX. You can register for the event here. This interview features Stephen P. Hunckler, CPCU, CCP, AIC, Chief Claims Officer, State Compensation … Read more