Originally Published In AM Best in May 2017 Generally, when I write about Millennials, I’m thinking of those of us in the industry and those who we are trying to attract as new talent. There’s a whole constituency that I don’t often devote much thought to. These are our millennial consumers. There are over eighty-three … Read more

Thoughts from the desk of Stephen P. Hunckler, Recipient of the CLM Lifetime Achievement Award

This is the first in a series of brief interviews with speakers, presenters, moderators or panelists at the Claims and Litigation Management 2020 Annual Conference, which is being held March 18-20 in Dallas, TX. You can register for the event here. This interview features Stephen P. Hunckler, CPCU, CCP, AIC, Chief Claims Officer, State Compensation … Read more

Training for the Resiliency Mindset

Originally Published in AM Best in April 2017 Last month, I wrote about the importance of training Millennials in the behaviors that will allow them a satisfying career built on strong professional relationships.  This month, I want to focus on a particular mindset that will be necessary for the coming years for anyone in our … Read more