John has a strong passion for helping people help people.
In his roles within claims leadership, he has been able to live that passion through mentoring, coaching, evaluating, and recognizing the talents of licensed insurance adjusters. He has been fortunate enough to lead award-winning teams of insurance professionals that handle multiple lines of coverage including general liability, product liability, homeowner, and automobile claims. He has also had the opportunity to lead as well as participate in cross-functional capacities focusing on the improvement of the customer experience.
John also co-hosts "The Insurance Nerdery, an Insurance Nerds Production"
The discussion of insurance innovation is often centered around InsurTech and the newest tools and algorithms designed to take the industry into its next evolution. The quieter and slightly less glamorous evolution of policy language, however, is also a critical component of innovation and adaption. In this episode of The Insurance Nerdery, Amber shares her … Read more
Early reports are showing a strong performance for Personal Lines Auto in 2018.
From pricing to technology to claim settlement, there were a number of strong wins for the industry as well as some trends that threaten the gold standard of insurance measurement – the infamous combined ratio.
In this episode of the Insurance Nerdery, Amber takes a look back at Personal Auto to uncover what made 2018 profitable and what could derail its profitability in 2019.
Also included is an easy 3-step plan to profitability, guaranteed to work for every organization!*