Jon Isaacson

I had the pleasure of talking with insurance policy legend Bill Wilson about the principles that he has shared over his 30 plus year career of assisting people with resolving insurance coverage and claims disputes. Bill’s book, When Words Collide, should be on the shelf of any professional who works in the insurance industry. Mr. … Read more

Supplement your personal and professional development by listening to podcasts   Do you have friends that you feel are doing more than you to advance their personal and professional development? If you’re at all like me, often when my peers post about the latest best-selling book that they devoured in just a few nights, I … Read more

By focusing on what we can do from where we are, we can make changes that lead to better long term outcomes for all. Recent events have caused me to do some introspection. My sincere hope is that this article is a part of a broader discussion on what we can do to make long … Read more

Leaders who are intentional about building a collaborative culture will unleash the full capabilities of their team.  If you are a manager, when was the last time that you remember someone on your team asking for help? If team members are not asking each other for help this could be an indication that your organization … Read more

When we are not operating in alignment with our vision, we allow office drama to sink our boat. Whether you have put much thought into it or not, office drama is costly. A study in 2008 discovered that employees in the United States spent 2.8 hours per week dealing with conflict which CPP estimated as … Read more