Kelly Donahue-Piro 
What makes an insurance agency great to work for? This is a question many team members and agency owners consider as the industry is stuck in a transitional phase. Walk-in business and service calls are dwindling but still there, and the competition is open 24/7. You can easily call this the awkward teenage years for … Read more
Whether you like the Patriots or not, Bill Belichick’s “Do Your Job” is also true off the football field. For many insurance agencies and small businesses, people from time to time are called in to wear many hats. However, sometimes we can linger a bit too long in areas that we shouldn’t. What we think … Read more
We are about to hit 1,000 responders to our agency assessment. This means the APP team has interviewed personally 1,000 insurance professionals about their roles, responsibilities, hope and frustrations. We have learned a lot, seen a lot and heard all sides of the story. Based on this unique knowledge, I wanted to create a guide … Read more
Sticking to the generalist mentality is the way many agents operate. However, it has been well documented that a great way to grow and develop your commercial footprint is to dive into a niche and specialize in serving, selling and growing a target market. If you are looking to take the leap and start establishing … Read more
It’s that time of year again; Cyber Monday and Black Friday just passed us. We are seeing deals galore! Also, all of our favorite insurance vendors are peppering us with end-of-year specials to help end the year strong. So when our accountant says, “Hey, you may want to spend some cash to help balance out … Read more