How to Improve Customer Relationships with Live Chat

The insurance industry is no exception when it comes to the digital transformation that has been sweeping through business models and technology stacks over the past two decades. Evolving digital technologies have allowed companies to harness the efficiencies afforded by the cloud, improve their analytics, and other innovations designed to make operations faster and leaner. … Read more

A Brief Interview with Robert Hartwig

This is the second in a series of brief interviews with speakers, presenters, moderators or panelists at the Society of Insurance Research Annual Conference and Exhibits, which is being held October 20-22 in Charlotte, NC. You can register for the event here: https://www.sirnet.org/SIRMember/Events/2019_Annual_Conference/Event_Collector.aspx What is your name and what do you do?   Robert P. … Read more

A Brief Interview with Patrice Nolan, Sr. Vice President at Competiscan

This is the first in a series of brief interviews with speakers, presenters, moderators or panelists at the Society of Insurance Research Annual Conference and Exhibits, which is being held October 20-22 in Charlotte, NC. You can register for the event here: https://www.sirnet.org/SIRMember/Events/2019_Annual_Conference/Event_Collector.aspx What is your name and what do you do? Patrice Nolan, Sr. … Read more

Why I Make Insurance Videos

Why do you make insurance videos? I get this question a lot and recently realized it’s just one of my many unusual life choices . . . I also commute 800 miles a work, get irrelevant degrees, and eat a lot of avocado toast. Ok I also do a lot of really normal stuff but … Read more