Five lessons learned from a call center – don’t be afraid of starting front-line

This article was originally published on LinkedIn and it’s reproduced here with permission from the author. March 13th, 2006 – I started my first “real” job as a licensed insurance agent in a call center. I never planned to work in insurance and certainly never contemplated staffing the phones. I had taken a gap time following … Read more

Career Breaks

I have some advice for you, and it’s very simple: chase your dreams, whatever those may be. In the excellent recent Netflix original documentary, Jim & Andy, Jim Carrey talks of his father’s career frustrations; how he compromised his career and took a job as an accountant in order to provide for his family. When he … Read more