Claims

Dear Insurance Industry. . . a letter from those you serve

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Photo by Suzy Hazelwood from Pexels If your customers were to write you an honest letter about what they were feeling and what their concerns were, what would you do?  In his monthly column for Insurance Nerds, Richmond-based employee engagement and internal brand communications expert Ben Baker shares his insights into how to communicate value effectively, so people … Read more

Should COVID-19 Claims Be Paid By Insurance?

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There is no doubt about the major impact the coronavirus (COVID-19) is having on every aspect of our lives. 

And there is still no vaccine for our insurance lives either.  From hearing about what is covered.  What’s not covered?

What should be covered?

This last one has popped up more frequently.  Because of proposed legislation at both the state and federal level.

We’ve seen similar instances relating to weather-related catastrophic events.  But should it have happened then?  Should it happen now?

We need to understand the full impact, before these major decisions can be made.

Who’s Going to DC?

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No this is not going to be a political article to get Tony fired up.  I’m talking about the 2020 PLRB Claims Conference.

PLRB has always been a special conference to me.  I started attending way back when I was an adjuster.  Not to mention that the first insurance videos I ever released was about PLRB.

But that’s not why it’s special.  PLRB is special because of the large amount of Claims professionals there.  In all different roles.  Over a hundred educational sessions.  Limitless networking opportunities. And world class speakers.

2020 is the year I return to the conference and I hope to see you there!