Continuing Education

Profiles in Risk: E462 – Creating the Next Generation of Insurance Leaders; Mike Koscielny, Author of Born to Lead

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Tony chats with Mike Koscielny, long-time insurance executive, former President of the CPCU Society, and author of Born2Lead. We chat about Mike’s iconic career, his incredible role at the CPCU Society as mentor to my entire generation, and his new book about leadership. So much to learn from this episode and the book: Mike: LinkedIn … Read more

What Makes YOU Valuable?

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Photo by Brett Sayles from Pexels It is staggering how many times I have asked CEOs, founders, leaders, and employees at all levels, “what makes YOU valuable, to whom and why?” and either get a stammering nonsensical type answer or a blank stare.  As organizations, and those who work within them, having everyone answer these questions quickly and … Read more

Stop Your Lurking and Engage

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  Too many people live to blend into the woodwork, to be middle of the pack. Not outstanding enough that people try to knock them off balance, but not mediocre sufficient that their heads are on a chopping block.  These are the words I wrote in a LinkedIn post two months back, and it got … Read more

Dear Insurance Industry. . . a letter from those you serve

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Photo by Suzy Hazelwood from Pexels If your customers were to write you an honest letter about what they were feeling and what their concerns were, what would you do?  In his monthly column for Insurance Nerds, Richmond-based employee engagement and internal brand communications expert Ben Baker shares his insights into how to communicate value effectively, so people … Read more