PIR 224 – Ed Halsey, Founder of Evermore Digital

Video Version:   Audio Version: https://www.buzzsprout.com/87086/7610671-pir224-ed-halsey-founder-of-evermore-digital   Two men separated by an ocean, with a shared passion for the insurance ecosystem and a shared disdain for “the way we’ve always done it.” You can’t miss this high energy conversation which is only the beginning! Ed Halsey: https://www.linkedin.com/in/edwardhal…​ Evermore Digital: https://www.evermoredigital.com/

BEWARE OF GROUPTHINK!

  Photo by jorien Stel from Pexels “If everyone is thinking alike, then somebody is not thinking.” George S. Patton I watched this 3.5 minute Ted Talk the other day, and it got me thinking about groupthink. The premise was on how to start a movement. Still, my thought is that movement, when followed blindly and unquestioned, leads … Read more

Dear Insurance Industry. . . a letter from those you serve

Photo by Suzy Hazelwood from Pexels If your customers were to write you an honest letter about what they were feeling and what their concerns were, what would you do?  In his monthly column for Insurance Nerds, Richmond-based employee engagement and internal brand communications expert Ben Baker shares his insights into how to communicate value effectively, so people … Read more

CX in a Post-Pandemic World

If we want to capture the hearts and minds of our clients, stop being viewed as commodities, and instead be brands worth loving, excellent customer experience (CX) is the pathway to success. In his monthly column for Insurance Nerds, Vancouver-based employee engagement and internal brand communications expert Ben Baker shares his insights into how to … Read more