CX in a Post-Pandemic World

If we want to capture the hearts and minds of our clients, stop being viewed as commodities, and instead be brands worth loving, excellent customer experience (CX) is the pathway to success. In his monthly column for Insurance Nerds, Vancouver-based employee engagement and internal brand communications expert Ben Baker shares his insights into how to … Read more

What is Your Vision for Your Future?

Businesses are born out of a belief that they can make a difference and make people’s lives better. As a leader, now is the time for you to assess if the original problems you wished to solve are still relevant, and how you must change to meet your clients’ needs and solve their issues in … Read more

PIR 199 – Interview with Bryan Falchuk about his upcoming book The Future of Insurance: From Disruption to Evolution

Video Version:   Audio Version:   Tony interviews Bryan Falchuk about his upcoming book “The Future of Insurance: From Disruption to Evolution” which comes out June 24th. Bryan interviewed leaders at seven leading carriers about innovations projects that succeeded even against the obstacles of technological debt, conservative cultures, organizational immune systems and everything else … Read more

PIR 197 – Interview with Nicos Vekiarides of Attestiv

Video Version:   Audio Version:   Attestiv is an insurtech in the SIU space using blockchain to prevent insurance fraud and currently going through the Plug and Play Accelerator. Show Notes: Attestiv: Nicos Vekiarides: Plug and Play: