Tony Hsieh, Fonder of Zappos wrote Delivering Happiness, an AMAZING book that was career changing for me and path defining for Insurance Nerds. Finally, after many years, here’s my review.
A few weeks ago, we posted a year-end checklist that included employee performance assessments as an action item. It is no secret that employee performance appraisals have an overwhelmingly negative reputation. Opinions vary greatly, but some of the most common feedback I hear is: they are a waste of time, the feedback doesn’t go anywhere, … Read more