We Need To Talk About Our Call Centers

This article originally published at InsNerds.com. Tony started his career in insurance at the same place where most of our Millennials are starting theirs, in the call center. In his case, it was a Farm Bureau claims call center in their beautiful suburban campus in West Des Moines, Iowa. He didn’t know it at the … Read more

Harnessing Alternative Skills in the Insurance Industry – A Wake-up Call

This article originally appeared on InsNerds.com. Those of us who have worked in and around the commercial Insurance industry understand that it has a great responsibility to society. Without insurance, trains wouldn’t leave the terminal, power stations wouldn’t produce electricity, sports events wouldn’t happen, banks wouldn’t open – day-to-day life would simply cease to function as people cannot afford to bear … Read more