Talent and Training Challenges Facing Insurance Agencies in 2019

In 2019, Insurance Agencies will face evolving staffing challenges, which will force them to change how they operate. A tight labor market, an aging workforce, and the changing cultural values of early-career professionals will motivate agencies to revise core aspects of their staffing strategies. To successfully adapt to these changing market conditions, agencies must identify … Read more

Taking Ownership Over the Claims Process

Imagine you are participating in an Olympic archery tournament. You have prepared and know how to use the sights, how to draw the bow, and how to time the release with your breathing. You take aim at the target, everything is ready, and you release the arrow. But as soon as you take the shot, … Read more

Why Should People Care About Your Brand?

Everyone has heard the proverb “if a tree falls in the forest, and no one is around to hear it. . . does it truly make a sound?” This phrase comes to mind over and over again when I review companies marketing strategies. I wonder, sometimes out loud, “If people hear the marketing of this … Read more