We have call centerized some “underwriting” roles so much, that there’s no actual “underwriting” left in the role. This is a warning to the #insurance industry.
A graduating college student who has accepted a role as an Underwriting Trainee at a major carrier asked me a great question on ChatWithTony.com: How do I build relationships with brokers? Here’s my answer.
That is an interesting question I used to ask agents when I was actively underwriting or managing underwriters. Sometimes I’d get a blank look and a follow-up question, “What do you mean? It’s Susie. You assigned her to us.” That wasn’t what I was asking for. What I really wanted to know was who do … Read more