--- title: "Profiles in Risk – E94: Putting Insurance Expertise on the Customer’s Side with Craig Tappel of HUB International - InsNerds.com" description: This episode is sponsored by IA Path - Unlocking Your Adjusting Superpowers. Go to https://iapath.com Craig Tappel is a customer advocate. He has been in insurance since at a very young age and was raised by his insurance dad to always put the customer first. Craig lives & works by that. In this episode, we discuss --- [Insurance Nerds - Insuring Tomorrow ](https://insnerds.com/insights) # [Profiles in Risk – E94: Putting Insurance Expertise on the Customer’s Side with Craig Tappel of HUB International - InsNerds.com](https://insnerds.com/insights/profiles-in-risk-e94-putting-insurance-expertise-on-the-customers-side-with-craig-tappel-of-hub-international) Written by [Nicholas Lamparelli](https://insnerds.com/insights/author/nicholas-lamparelli) | Jul 9, 2018 4:00:00 AM # Profiles in Risk – E94: Putting Insurance Expertise on the Customer’s Side with Craig Tappel of HUB International by Nicholas Lamparelli Audio Player [https://www.buzzsprout.com/87086/746339-e94-putting-insurance-expertise-on-the-customer-s-side-with-craig-tappel-of-hub-international.mp3](https://www.buzzsprout.com/87086/746339-e94-putting-insurance-expertise-on-the-customer-s-side-with-craig-tappel-of-hub-international.mp3) 00:00 00:00 00:00 Use Up/Down Arrow keys to increase or decrease volume. *This episode is sponsored by ** [IA Path](https://iapath.com/)** – Unlocking Your Adjusting Superpowers. Go to **[https://iapath.com](https://iapath.com/)*** Craig Tappel is a customer advocate. He has been in insurance since at a very young age and was raised by his insurance dad to always put the customer first. Craig lives & works by that. In this episode, we discuss what putting the customer first actually means, his experiences as a young professional, how he puts his customer first mentality to work each day at HUB and a lot more. **CONNECT WITH CRAIG TAPPEL: LinkedIn: [https://www.linkedin.com/in/craigtappel/](https://www.linkedin.com/in/craigtappel/) **** MENTIONED IN THIS EPISODE: ****Lloyds of London: [https://www.lloyds.com/](https://www.lloyds.com/) Elliot City, MD 2018 Flash Floods: ** **BOOKS RECOMMENDED BY : Biographies on Winston Churchill: [https://amzn.to/2NDfeJw](https://amzn.to/2NDfeJw) Biographies on Abraham Lincoln: [https://amzn.to/2u4peTO](https://amzn.to/2u4peTO) The Great Lecture Series: [https://www.thegreatlectures.com/](https://www.thegreatlectures.com/) The Great Courses Series: [https://www.thegreatcourses.com/courses/all-types/courses/sort-by/guest_bestsellers/sort-direction/asc/mode/list](https://www.thegreatcourses.com/courses/all-types/courses/sort-by/guest_bestsellers/sort-direction/asc/mode/list) The Harry Potter Series: [https://amzn.to/2L0pDwU](https://amzn.to/2L0pDwU) ** ** SUBSCRIBE AT: [Buzzsprout RSS: https://goo.gl/5K4X3Q](https://goo.gl/5K4X3Q)**** [Google Play: https://goo.gl/WMAvW4](https://goo.gl/WMAvW4)**** **** [iTunes: https://goo.gl/7SqwvP](https://goo.gl/7SqwvP)**** [Overcast: https://goo.gl/8b4cbD](https://goo.gl/8b4cbD) **** [Spotify: https://goo.gl/niAbGN](https://goo.gl/niAbGN) [Stitcher: https://goo.gl/DmE7Mi](https://goo.gl/DmE7Mi)** ** [YouTube: https://goo.gl/1Turar](https://goo.gl/1Turar)**   ### About Nicholas Lamparelli Nick Lamparelli is a 20+ year veteran of the insurance wars. He has a unique vantage point on the insurance industry. From selling home & auto insurance, helping companies with commercial insurance, to being an underwriter with an excess & surplus lines wholesaler to catastrophe modeling Nick has wide experience in the industry. Over past 10 years, Nick has been focused on the insurance analytics of natural catastrophes and big data. Nick serves as our Chief Evangelist. - ##### [ Nicholas Lamparelli](https://insnerds.com/author/nick-lamparelli/) + posts Nick Lamparelli is a 20+ year veteran of the insurance wars. He has a unique vantage point on the insurance industry. From selling home & auto insurance, helping companies with commercial insurance, to being an underwriter with an excess & surplus lines wholesaler to catastrophe modeling Nick has wide experience in the industry. Over past 10 years, Nick has been focused on the insurance analytics of natural catastrophes and big data. Nick serves as our Chief Evangelist. - ** [From Teacher to Tech: How SettleStream Cuts Litigation Time and Costs - A Discussion with Chrysa Jones, COO](https://insnerds.com/from-teacher-to-tech-how-settlestream-cuts-litigation-time-and-costs-a-discussion-with-chrysa-jones-coo/) - ** [My Battle With Sleep Demons (and How I Overcame It 🤞)](https://insnerds.com/my-battle-with-sleep-demons-and-how-i-overcame-it-%f0%9f%a4%9e/) - ** [Exploring the History of Citizens Insurance Company of Florida: From Inception to Present - AoB Podcast](https://insnerds.com/20638-2/) - ** [The Importance of Security in Workflow For Insurance Agents & Brokers (AoB Podcast with Taylor Pascoe of ShareFile)](https://insnerds.com/the-importance-of-security-in-workflow-for-insurance-agents-brokers-aob-podcast-with-taylor-pascoe-of-sharefile/) ### Related Posts - [The Simplest Insurance Glossary](https://insnerds.com/simplest-insurance-glossary/) “If you can’t explain it to a six year old, you don’t understand it yourself.”… - [Help them fall in love with insurance](https://insnerds.com/fall-in-love/) I just got back from the first Millennials in Insurance Conference in New York City,… - [The Simplest Insurance Glossary](https://insnerds.com/simplest-insurance-glossary/) “If you can’t explain it to a six year old, you don’t understand it yourself.”… [**Share](https://www.linkedin.com/cws/share?url=https%3A%2F%2Finsnerds.com%2Fprofiles-in-risk-e94-putting-insurance-expertise-on-the-customers-side-with-craig-tappel-of-hub-international%2F%3Futm_source%3Dlinkedin%26utm_medium%3Dsocial%26utm_campaign%3DSocialWarfare) [**Tweet](https://twitter.com/intent/tweet?text=Profiles+in+Risk+-+E94%3A+Putting+Insurance+Expertise+on+the+Customer%27s+Side+with+Craig+Tappel+of+HUB+International&url=https%3A%2F%2Finsnerds.com%2Fprofiles-in-risk-e94-putting-insurance-expertise-on-the-customers-side-with-craig-tappel-of-hub-international%2F%3Futm_source%3Dtwitter%26utm_medium%3Dsocial%26utm_campaign%3DSocialWarfare&via=InsNerds) [**Share](https://www.facebook.com/share.php?u=https%3A%2F%2Finsnerds.com%2Fprofiles-in-risk-e94-putting-insurance-expertise-on-the-customers-side-with-craig-tappel-of-hub-international%2F%3Futm_source%3Dfacebook%26utm_medium%3Dsocial%26utm_campaign%3DSocialWarfare) [**Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Finsnerds.com%2Fprofiles-in-risk-e94-putting-insurance-expertise-on-the-customers-side-with-craig-tappel-of-hub-international%2F%3Futm_source%3Dreddit%26utm_medium%3Dsocial%26utm_campaign%3DSocialWarfare) [**Email](mailto:?subject=Profiles%20in%20Risk%20-%20E94%3A%20Putting%20Insurance%20Expertise%20on%20the%20Customer%27s%20Side%20with%20Craig%20Tappel%20of%20HUB%20International&body=This%20episode%20is%20sponsored%20by%C2%A0%20IA%20Path%C2%A0-%20Unlocking%20Your%20Adjusting%20Superpowers.%20Go%20to%20https%3A%2F%2Fiapath.com%20Craig%20Tappel%20is%20a%20customer%20advocate.%20He%20has%20been%20in%20insurance%20since%20at%20a%20very%20young%20age%20and%20was%20raised%20by%20his%20insurance%20dad%20to%20always%20put%20the%20customer%20first.%20Craig%20lives%20%26amp%3B%20works%20by%20that.%20In%20this%20episode%2C%20we%20discuss%0D%0A%0D%0ARead%20More%20Here:%20%20https%3A%2F%2Finsnerds.com%2Fprofiles-in-risk-e94-putting-insurance-expertise-on-the-customers-side-with-craig-tappel-of-hub-international%2F%3Futm_source%3Demail%26utm_medium%3Dsocial%26utm_campaign%3DSocialWarfare) Categories [Podcast](https://insnerds.com/category/podcast/) [Laissez not Lazy](https://insnerds.com/laissez-not-lazy/) [Technology Will Improve Our Customers’ Lives](https://insnerds.com/technology-will-improve-our-customers-lives/) [View full post](https://insnerds.com/insights/profiles-in-risk-e94-putting-insurance-expertise-on-the-customers-side-with-craig-tappel-of-hub-international) ```json { "@context" : "http://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Nicholas Lamparelli" }, "dateModified" : "2025-01-03T01:13:33.118Z", "datePublished" : "2018-07-09T04:00:00Z", "headline" : "Profiles in Risk – E94: Putting Insurance Expertise on the Customer’s Side with Craig Tappel of HUB International", "image" : { "@type" : "ImageObject", "height" : 100, "url" : "https://47532799.fs1.hubspotusercontent-na1.net/hubfs/47532799/Imported_Blog_Media/Lamparelli-100x100-Jan-03-2025-01-12-45-3684-AM.jpg", "width" : 100 }, "mainEntityOfPage" : "https://insnerds.com/insights/profiles-in-risk-e94-putting-insurance-expertise-on-the-customers-side-with-craig-tappel-of-hub-international", "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "height" : 60.0, "url" : "https://47532799.fs1.hubspotusercontent-na1.net/hubfs/47532799/logo-horizonatl.jpg", "width" : 139.38907 }, "name" : "Insurance Nerds " } } ```