Capital Insurance Group (CIG) has announced a partnership with INSTANDA, a technology platform designed to streamline insurance processes. This move aims to replace CIG's outdated legacy systems with a modern, unified solution across its five Pacific Island markets.
The collaboration with INSTANDA signifies a strategic shift for CIG as it focuses on enhancing its digital capabilities. By adopting this advanced technology, CIG is looking to improve efficiency and reduce operational costs. The rollout of the new system is expected to simplify underwriting, claims management, and customer interactions.
This upgrade is likely to benefit CIG’s customers significantly. A more streamlined system should enhance the overall customer experience, making it easier for policyholders to manage their insurance needs. Additionally, employees will have better tools to deliver services effectively, which may lead to improved job satisfaction.
While CIG’s decision to transition to INSTANDA is a practical step towards modernization, it reflects a broader trend within the insurance industry. Companies are increasingly recognizing the importance of embracing technology to stay competitive in a rapidly evolving market.
Overall, this partnership highlights CIG's commitment to digital transformation and its readiness to adapt to new challenges. As the implementation progresses, both employees and customers can anticipate a more efficient and user-friendly experience.
Original Source: https://ffnews.com/newsarticle/capital-insurance-group-partners-with-instanda-to-accelerate-digital-transformation-through-technology-partnership/