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Gen Z says insurance’s slow AI adoption fuels talent crisis

Written by Insurance Nerds Editorial Team | Sep 24, 2025 5:26:28 PM

Survey Reveals Gen Z's Career Concerns in Insurance

A recent survey highlights an important issue for the insurance industry: the slow adoption of artificial intelligence (AI) is making it less appealing for Generation Z to pursue careers in this field. The findings indicate that many young professionals see the lack of technological advancement as a significant barrier to entering the industry.

Key Findings

The survey gathered responses from a diverse group of Gen Z participants, revealing that:

  • Many young individuals are hesitant to view insurance as an innovative and exciting career path.
  • The perceived resistance to integrating AI is seen as a sign that the industry may not be keeping up with cutting-edge technology.
  • Only a small percentage of respondents consider insurance to be a tech-savvy sector.

Implications for the Insurance Industry

This insight points to a potential talent crisis. As the industry struggles to attract younger workers, it may face challenges in remaining competitive and relevant. Gen Z is looking for roles in companies that harness technology effectively, making it crucial for insurance firms to step up their game.

The slow pace of AI adoption could hinder the industry's ability to evolve and attract a dynamic workforce. As young people lean towards fields perceived as innovative and tech-oriented, insurance companies may need to rethink their strategies to showcase how they're incorporating new technologies into their business models.

Conclusion

With the voices of Gen Z ringing clear, the insurance industry stands at a crossroads. Embracing AI and other modern technologies could not only enhance operations but also attract the next generation of talent eager to push the industry forward.

Original Source: https://insurancenewsnet.com/innarticle/gen-z-says-insurances-slow-ai-adoption-fuels-talent-crisis