Tim Eldridge, co-founder and CEO of the insurtech company Crosstie, advised against the excessive adoption of AI features in the insurance industry. Eldridge cautioned that insurance professionals should focus on improving workflows rather than acquiring technology for its own sake. He emphasized the importance of distinguishing between technological novelty and actual value.
Original Source: https://www.dig-in.com/news/stop-buying-ai-features-fix-the-workflow-crosstie-ceo-eldridge