Dress for success. Fake it ’til you make it. Look the part.
If you dress more professionally you’ll be more trustworthy.
These are some quotes that we’ve probably all heard, either when we first joined the industry or when we made a transition in our career.
Well…maybe the last one was a tweet I received offering some advice.
I’d link to the tweet, but it was deleted by the author after they received some advice about their advice from the Twitterverse.
When it comes to telling our stories using digital content, is looking “professional” the most important thing? Or would we better served if “authentic” is seen as the most important.
I can tell you it’s a topic that InsNerds has taken up a time or two.
In this episode of The Insurance Nerdery, we jump into the difference between professional and authentic.
Helping People Help People - that's John's true passion.
As a Claims Leader in the insurance industry, he was able to live that passion through mentoring and coaching licensed insurance adjusters so that they were prepared to help customers and claimants through their most difficult experiences. He has been fortunate enough to lead award-winning teams of insurance professionals as well has been able to lead and participate in cross-functional capacities focusing on the improvement of the Customer Experience.
He is currently on a mission to help improve upon the relationships between Carriers, Agencies, and Clients so that the Customer wins.
He has been referred to as an "Insurance Nerd", "Claims Guy", and "Customer Experience Fan Boy" - and when asked John says he would have to agree!
John also co-hosts "The Insurance Nerdery, an Insurance Nerds Production" which provides commentary about the insurance industry.