--- title: Why’s a Claims Guy on Camera? - InsNerds.com description: I know I’ve heard this question at least a few times. If we haven’t met before, you’re probably thinking the same thing. I’m so glad you’re here by the way! In this latest episode of The Insurance Nerdery, I tell you why I think this question is a problem. The question I’d like asked is, image: https://insnerds.com/hubfs/Imported_Blog_Media/8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-31-56-4863-AM.jpeg --- 2 min read # Why’s a Claims Guy on Camera? [ John Bachmann ](https://insnerds.com/insights/author/john-bachmann) : Jan 16, 2019 12:00:00 AM [story telling](https://insnerds.com/insights/tag/story-telling) [insurance vlog](https://insnerds.com/insights/tag/insurance-vlog) [insurance life](https://insnerds.com/insights/tag/insurance-life) [insurance vlogging](https://insnerds.com/insights/tag/insurance-vlogging) [Video](https://insnerds.com/insights/tag/video) ![Why’s a Claims Guy on Camera?](https://insnerds.com/hubfs/Imported_Blog_Media/8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-31-56-4863-AM.jpeg) I know I’ve heard this question at least a few times. If we haven’t met before, you’re probably thinking the same thing. > I’m so glad you’re here by the way! In this latest episode of [The Insurance Nerdery](https://www.youtube.com/channel/UC9aPOwE25Yn-ynPUm6vMAOw), I tell you why I think this question is a problem.  The question I’d like asked is, “Why don’t we see more [insert Insurance Industry role here] telling their stories?” Telling our unique stories, using whatever platform is most comfortable for us, is the best way to give our perspective of the industry we love. And maybe, just maybe, people outside of our industry will begin to feel the love as well. Now if you want to start telling your story, maybe [submitting an article to the InsNerds Team](https://insnerds.com/write-for-insnerds/) is your first step ![](https://insnerds.com/hs-fs/hubfs/Imported_Blog_Media/8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-31-56-4863-AM.jpeg?width=100&height=100&name=8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-31-56-4863-AM.jpeg) ![](https://insnerds.com/hs-fs/hubfs/Imported_Blog_Media/8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-31-56-4863-AM.jpeg?width=100&height=100&name=8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-31-56-4863-AM.jpeg) ### About John Bachmann Helping People Help People - that's John's true passion. 
As a Claims Leader in the insurance industry, he was able to live that passion through mentoring and coaching licensed insurance adjusters so that they were prepared to help customers and claimants through their most difficult experiences. He has been fortunate enough to lead award-winning teams of insurance professionals as well has been able to lead and participate in cross-functional capacities focusing on the improvement of the Customer Experience.
 He is currently on a mission to help improve upon the relationships between Carriers, Agencies, and Clients so that the Customer wins. He has been referred to as an "Insurance Nerd", "Claims Guy", and "Customer Experience Fan Boy" - and when asked John says he would have to agree! John also co-hosts "The Insurance Nerdery, an Insurance Nerds Production" which provides commentary about the insurance industry. - [![](https://insnerds.com/hubfs/Imported_Blog_Media/twitter-Jan-03-2025-01-32-00-1026-AM.png) ![](https://insnerds.com/hubfs/Imported_Blog_Media/twitter-Jan-03-2025-01-32-00-1026-AM.png) ](https://twitter.com/johnbachmann80) - [![](https://insnerds.com/hubfs/Imported_Blog_Media/facebook-Jan-03-2025-01-32-00-4168-AM.png) ![](https://insnerds.com/hubfs/Imported_Blog_Media/facebook-Jan-03-2025-01-32-00-4168-AM.png) ](https://www.facebook.com/john.bachmann1) - [![](https://insnerds.com/hubfs/Imported_Blog_Media/linkedin-Jan-03-2025-01-32-10-5657-AM.png) ![](https://insnerds.com/hubfs/Imported_Blog_Media/linkedin-Jan-03-2025-01-32-10-5657-AM.png) ](http://www.linkedin.com/in/john-bachmann) ![](https://insnerds.com/hs-fs/hubfs/Imported_Blog_Media/8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-31-56-3051-AM.jpeg?width=150&height=150&name=8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-31-56-3051-AM.jpeg) ![](https://insnerds.com/hs-fs/hubfs/Imported_Blog_Media/8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-31-56-3051-AM.jpeg?width=150&height=150&name=8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-31-56-3051-AM.jpeg) ##### [ John Bachmann](https://insnerds.com/author/john-bachmann/) + posts Helping People Help People - that's John's true passion. 
As a Claims Leader in the insurance industry, he was able to live that passion through mentoring and coaching licensed insurance adjusters so that they were prepared to help customers and claimants through their most difficult experiences. He has been fortunate enough to lead award-winning teams of insurance professionals as well has been able to lead and participate in cross-functional capacities focusing on the improvement of the Customer Experience.
 He is currently on a mission to help improve upon the relationships between Carriers, Agencies, and Clients so that the Customer wins. He has been referred to as an "Insurance Nerd", "Claims Guy", and "Customer Experience Fan Boy" - and when asked John says he would have to agree! John also co-hosts "The Insurance Nerdery, an Insurance Nerds Production" which provides commentary about the insurance industry. ### Related Posts - [![](https://insnerds.com/hs-fs/hubfs/Imported_Blog_Media/logo3v2-150x150-Jan-03-2025-01-31-56-9852-AM.jpg?width=150&height=150&name=logo3v2-150x150-Jan-03-2025-01-31-56-9852-AM.jpg) ![](https://insnerds.com/hs-fs/hubfs/Imported_Blog_Media/logo3v2-150x150-Jan-03-2025-01-31-56-9852-AM.jpg?width=150&height=150&name=logo3v2-150x150-Jan-03-2025-01-31-56-9852-AM.jpg) ](https://insnerds.com/podcast-e8/) [Profiles in Risk Episode 8 - Litigation, Claims and Analytics in Insurance](https://insnerds.com/podcast-e8/) SUBSCRIBE AT: Buzzsprout RSS: https://goo.gl/5K4X3Q Google Play: https://goo.gl/WMAvW4 iTunes: https://goo.gl/7SqwvP Overcast: https://goo.gl/8b4cbD Spotify: https://goo.gl/niAbGN Stitcher: https://goo.gl/DmE7Mi YouTube:… - [![](https://insnerds.com/hs-fs/hubfs/Imported_Blog_Media/big0545202019_jpg_jpg_CROP__promo-xlarge2_jpg-150x150-Jan-03-2025-01-31-58-6079-AM.jpg?width=150&height=150&name=big0545202019_jpg_jpg_CROP__promo-xlarge2_jpg-150x150-Jan-03-2025-01-31-58-6079-AM.jpg) ![](https://insnerds.com/hs-fs/hubfs/Imported_Blog_Media/big0545202019_jpg_jpg_CROP__promo-xlarge2_jpg-150x150-Jan-03-2025-01-31-58-6079-AM.jpg?width=150&height=150&name=big0545202019_jpg_jpg_CROP__promo-xlarge2_jpg-150x150-Jan-03-2025-01-31-58-6079-AM.jpg) ](https://insnerds.com/brian-why-i-love-insurance/) [Why I Love Insurance - Brian's Story](https://insnerds.com/brian-why-i-love-insurance/) My insurance careers reads like a Dr. Seuss book…”Oh, the Places You’ll Go!”  I started… - [Show Your Insurance Pride with InsNerds Swag!](https://insnerds.com/show-insurance-pride-insnerds-swag/) Some of our readers have been asking for InsNerds swag so we finally decided to… [**Share](https://www.linkedin.com/cws/share?url=https%3A%2F%2Finsnerds.com%2Fwhys-a-claims-guy-on-camera%2F%3Futm_source%3Dlinkedin%26utm_medium%3Dsocial%26utm_campaign%3DSocialWarfare) [**Tweet](https://twitter.com/intent/tweet?text=Why%E2%80%99s+a+Claims+Guy+on+Camera%3F&url=https%3A%2F%2Finsnerds.com%2Fwhys-a-claims-guy-on-camera%2F%3Futm_source%3Dtwitter%26utm_medium%3Dsocial%26utm_campaign%3DSocialWarfare&via=InsNerds) [**Share](https://www.facebook.com/share.php?u=https%3A%2F%2Finsnerds.com%2Fwhys-a-claims-guy-on-camera%2F%3Futm_source%3Dfacebook%26utm_medium%3Dsocial%26utm_campaign%3DSocialWarfare) [**Reddit](https://www.reddit.com/submit?url=https%3A%2F%2Finsnerds.com%2Fwhys-a-claims-guy-on-camera%2F%3Futm_source%3Dreddit%26utm_medium%3Dsocial%26utm_campaign%3DSocialWarfare) [**Email](mailto:?subject=Why%E2%80%99s%20a%20Claims%20Guy%20on%20Camera%3F&body=I%20know%20I%E2%80%99ve%20heard%20this%20question%20at%20least%20a%20few%20times.%20If%20we%20haven%E2%80%99t%20met%20before%2C%20you%E2%80%99re%20probably%20thinking%20the%20same%20thing.%20I%E2%80%99m%20so%20glad%20you%E2%80%99re%20here%20by%20the%20way%21%20In%20this%20latest%20episode%20of%20The%20Insurance%20Nerdery%2C%20I%20tell%20you%20why%20I%20think%20this%20question%20is%20a%20problem.%C2%A0%20The%20question%20I%E2%80%99d%20like%20asked%20is%2C%0D%0A%0D%0ARead%20More%20Here:%20%20https%3A%2F%2Finsnerds.com%2Fwhys-a-claims-guy-on-camera%2F%3Futm_source%3Demail%26utm_medium%3Dsocial%26utm_campaign%3DSocialWarfare) [![You Don’t Need Soft Skills in Claims](https://insnerds.com/hubfs/Imported_Blog_Media/8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-12-59-48-3153-AM.jpeg) ](https://insnerds.com/insights/you-dont-need-soft-skills-in-claims) 2 min read #### [You Don’t Need Soft Skills in Claims](https://insnerds.com/insights/you-dont-need-soft-skills-in-claims) [John Bachmann](https://insnerds.com/insights/author/john-bachmann) : Feb 27, 2019 12:00:00 AM You Don’t Need Soft Skills in Claims by John Bachmann Sure you need technical skills to succeed in Claims, but interpersonal skills are key. ... [adjuster life](https://insnerds.com/insights/tag/adjuster-life) [insurance vlog](https://insnerds.com/insights/tag/insurance-vlog) [claims life](https://insnerds.com/insights/tag/claims-life) [insurance life](https://insnerds.com/insights/tag/insurance-life) [Claims](https://insnerds.com/insights/tag/claims) [insurance vlogging](https://insnerds.com/insights/tag/insurance-vlogging) [Video](https://insnerds.com/insights/tag/video) [Read More](https://insnerds.com/insights/you-dont-need-soft-skills-in-claims) [![Who is the Customer?](https://insnerds.com/hubfs/Imported_Blog_Media/8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-12-59-48-3153-AM.jpeg) ](https://insnerds.com/insights/who-is-the-customer) 2 min read #### [Who is the Customer?](https://insnerds.com/insights/who-is-the-customer) [John Bachmann](https://insnerds.com/insights/author/john-bachmann) : Mar 27, 2019 12:00:00 AM Who is the Customer? by John Bachmann Customer Service, Customer Care, Customer Experience. We all talk about these topics on a regular basis.... [cx](https://insnerds.com/insights/tag/cx) [story telling](https://insnerds.com/insights/tag/story-telling) [The Nerdery](https://insnerds.com/insights/tag/the-nerdery) [adjuster life](https://insnerds.com/insights/tag/adjuster-life) [insurance vlog](https://insnerds.com/insights/tag/insurance-vlog) [claims life](https://insnerds.com/insights/tag/claims-life) [The Insurance Nerdery](https://insnerds.com/insights/tag/the-insurance-nerdery) [insurance life](https://insnerds.com/insights/tag/insurance-life) [cx fanboy](https://insnerds.com/insights/tag/cx-fanboy) [customer experience](https://insnerds.com/insights/tag/customer-experience) [Claims](https://insnerds.com/insights/tag/claims) [insurance vlogging](https://insnerds.com/insights/tag/insurance-vlogging) [Video](https://insnerds.com/insights/tag/video) [Read More](https://insnerds.com/insights/who-is-the-customer) [![What is an Insurance Nerd?](https://insnerds.com/hubfs/Imported_Blog_Media/8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-10-33-0613-AM.jpeg) ](https://insnerds.com/insights/what-is-an-insurance-nerd) 2 min read #### [What is an Insurance Nerd?](https://insnerds.com/insights/what-is-an-insurance-nerd) [John Bachmann](https://insnerds.com/insights/author/john-bachmann) : Aug 14, 2019 12:00:00 AM What is an Insurance Nerd? by John Bachmann To be honest, I can’t believe we haven’t answered this age-old question. What is an Insurance... [adjuster](https://insnerds.com/insights/tag/adjuster) [story telling](https://insnerds.com/insights/tag/story-telling) [The Nerdery](https://insnerds.com/insights/tag/the-nerdery) [adjuster life](https://insnerds.com/insights/tag/adjuster-life) [insurance vlog](https://insnerds.com/insights/tag/insurance-vlog) [claims life](https://insnerds.com/insights/tag/claims-life) [#5amclubins](https://insnerds.com/insights/tag/5amclubins) [insurance nerds](https://insnerds.com/insights/tag/insurance-nerds) [The Insurance Nerdery](https://insnerds.com/insights/tag/the-insurance-nerdery) [insurance life](https://insnerds.com/insights/tag/insurance-life) [Claims](https://insnerds.com/insights/tag/claims) [insurance vlogging](https://insnerds.com/insights/tag/insurance-vlogging) [insurance](https://insnerds.com/insights/tag/insurance) [Video](https://insnerds.com/insights/tag/video) [Why I Love Insurance](https://insnerds.com/insights/tag/why-i-love-insurance) [insnerds](https://insnerds.com/insights/tag/insnerds) [Read More](https://insnerds.com/insights/what-is-an-insurance-nerd) ![](https://px.ads.linkedin.com/collect/?pid=7110236&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "John Bachmann", "url" : "https://insnerds.com/insights/author/john-bachmann" }, "dateModified" : "2025-01-03T01:32:49.607Z", "datePublished" : "2019-01-16T05:00:00.000Z", "headline" : "Why’s a Claims Guy on Camera? - InsNerds.com", "image" : [ "https://insnerds.com/hubfs/Imported_Blog_Media/8f68cd3621c1ed82d89a91aeb3747462-Jan-03-2025-01-31-56-4863-AM.jpeg" ], "mainEntityOfPage" : { "@id" : "https://insnerds.com/insights/whys-a-claims-guy-on-camera", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://insnerds.com/hubfs/InsNerds%20Large%20print%20quality.png" }, "name" : "Insurance Nerds" } } ```