Magdalena Ramada, the global insurtech innovation leader at WTW, shared insights with Digital Insurance regarding the risks associated with the concealed workings of AI processes in the insurance industry. Ramada highlighted the potential dangers of becoming overly dependent on AI technology due to its opaque nature.
Original Source: https://www.dig-in.com/news/ais-black-box-problem-what-insurers-cant-see-costs-them