Insurers are reportedly facing customer losses due to disruptions in their decision workflows. A recent article, titled "How broken interactions are costing insurers growth," explores the reasons behind these disruptions and suggests possible solutions. The piece emphasizes the importance of addressing these workflow issues to prevent customer attrition and sustain growth in the insurance sector.
Original Source: https://fintech.global/2026/06/10/how-broken-interactions-are-costing-insurers-growth/