There's a growing conversation about the potential of artificial intelligence (AI) in the (re)insurance sector, but not everyone is fully onboard. Recent comments from industry leaders highlight a mix of optimism and doubt regarding AI's capabilities and its impact on the market.
According to industry insights, investment in insurtech has surged to £45 billion since 2012. Despite this significant financial backing, skepticism remains about how transformative AI can really be. Some experts suggest that while AI has the potential to reshape the industry, the extent of its influence is still uncertain.
The discussion is being led by prominent figures within the (re)insurance community, who acknowledge AI as a "once in a generation technology." They emphasize the need to balance enthusiasm with a realistic assessment of AI's capabilities. This cautious approach reflects a broader hesitance in the sector to fully embrace new technology without understanding its implications.
These insights are relevant for various stakeholders in the insurance industry. Insurers, reinsurers, and insurtech startups are all looking to AI for potential enhancements in efficiency and customer service. However, stakeholders must carefully evaluate how they adopt and integrate AI solutions to avoid overpromising and underdelivering.
As the (re)insurance industry continues to evolve, the skepticism surrounding AI suggests that while innovation is welcomed, it’s also met with caution. The path to fully realizing AI's potential will require thoughtful consideration and strategic implementation to truly benefit the sector.
Original Source: https://www.insurancetimes.co.uk/news/insurtech-investment-hits-45bn-since-2012/1456013.article