News

It’s time to rid insurtech of the snake oil

Written by Insurance Nerds Editorial Team | Nov 24, 2025 9:17:11 AM

Title: Cutting Through the Noise: Insurtech Needs Realistic AI Expectations

A recent discussion highlights the growing concern about inflated claims surrounding AI technologies in the insurtech sector. As more companies integrate AI into their offerings, experts emphasize the importance of balancing innovation with responsible marketing and regulatory compliance.

The Stakes Involved

Insurtech firms are, without a doubt, driving some fascinating changes within the insurance industry. However, when these companies make bold assertions about their AI capabilities, it can lead to misconceptions. Overstating the effectiveness of AI not only misleads customers but can also tarnish the reputation of insurers that choose to partner with them.

Key Players and Their Roles

Industry experts urge insurtech companies to adopt a more measured approach. Regulators are paying closer attention to how claims are marketed. Stakeholders, including insurers and consumers alike, could face challenges if these firms fail to deliver on their promises. Such discrepancies may raise concerns about financial stability and trust in the services provided.

Finding the Right Balance

To maintain credibility, insurtechs must ensure that their innovations are communicated accurately. This means not only promoting technological advancements but also being transparent about limitations and potential pitfalls. By aligning their marketing efforts with factual capabilities, insurtechs can build stronger relationships with insurers and customers.

The Path Ahead

In summary, while the excitement surrounding AI in insurance holds promise, it's essential for insurtech firms to temper their claims with a dose of realism. By prioritizing regulatory compliance and honest communication, they can safeguard both their reputations and the financial health of their partners.

Original Source: https://cfotech.co.uk/story/it-s-time-to-rid-insurtech-of-the-snake-oil