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Latest Articles

3 min read

Efficiency and Experience Are One Investment, Part 2: One Budget

"Tell me how you measure me, and I will tell you how I will behave." Eliyahu Goldratt...
2 min read

Efficiency and Experience Are One Investment, Part 1: The Split

"Every system is perfectly designed to get the results it gets." Paul Batalden Insurance...
1 min read

The Salty Adjuster Podcast Named 2026 Signal Awards Finalist

Independent claims podcast earns Best Trailer recognition four months after launching its...
2 min read

Know Thyself Accurately: A Discipline for Insurance Professionals

"The fool doth think he is wise, but the wise man knows himself to be a fool." William...
2 min read

Isaias Breaks the Silence

Last month, we wrote about a hurricane season that refused to show up. Strong El Nino...
2 min read

Agentic AI in Policy Servicing, Part 1: Where It Fits and Where It Does Not

"There is nothing so useless as doing efficiently that which should not be done at all."...
2 min read

The Case for Courtesy in Insurance

"Life is not so short but that there is always time enough for courtesy." Ralph Waldo...
2 min read

The Insurance Case for a Personal Well-Being Protocol

"Amateurs sit and wait for inspiration, the rest of us just get up and go to work."...
1 min read

How Insurtech Vendors Took Control of Your Insurance Company and What It Takes to Get It Back

In this Insurance Nerds Original Webinar, host Nick Lamparelli sits down with two...

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Insuring Tomorrow

Engaging Millennials in the Insurance Industry 

Tony Cañas, CPCU, MBA & Carly Burnham, CPCU, MBA

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The End of Insurance As We Know It

How Millennials, Insurtech, and Venture Capital Will Disrupt the Ecosystem

Rob Galbraith, CPCU, CLU, ChFC

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When Words Collide

Resolving Insurance Coverage and Claims Disputes

Bill Wilson, CPCU, ARM, AIM, AAM

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