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Latest Articles

3 min read

Claims Adjuster Training: Gut Calls Can Be Taught

“You just know” is not a process. Contributed by Chris Stanley, Founder of IA Path Can...
3 min read

The Insurance Adjuster Shortage: Who Replaces Retiring Veterans?

“We want veterans. We stopped making them.” Contributed by Chris Stanley, Founder of IA...
2 min read

Why Insurance Professionals Should Practice Being Bad at Something

"Ever tried. Ever failed. No matter. Try again. Fail again. Fail better." Samuel Beckett...
6 min read

Sandy's Left Turn: A Lesson in Ranges, Not Surprises

This guest article is from David Delaney, President & CEO, at Insight Analytics. The...
3 min read

Florida Sues First Street Over Flood Scores. Who Is Right About Risk?

Florida says First Street's property-level flood scores mislead buyers. The bigger...
2 min read

Mentoring Well: Show Up and Do Not Interfere

"Example is not the main thing in influencing others. It is the only thing." Albert...
4 min read

The Filing Is the Policy: A Producer's Field Guide to the FMCSA Forms That Decide Whether a Trucking Client Exists

This guest article is from Dmitry Borovoy, Founder of TruckerNavi and a New...
6 min read

Loma Prieta's Real Lesson: Excluding the Shake Doesn't Exclude the Loss

This guest article is from David Delaney, President & CEO, at Insight Analytics. The...
3 min read

Agentic AI in Policy Servicing, Part 3: Keeping Agents in Control

The question raised in nearly every conversation about agentic AI is how to stay in...

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Insuring Tomorrow

Engaging Millennials in the Insurance Industry 

Tony Cañas, CPCU, MBA & Carly Burnham, CPCU, MBA

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The End of Insurance As We Know It

How Millennials, Insurtech, and Venture Capital Will Disrupt the Ecosystem

Rob Galbraith, CPCU, CLU, ChFC

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When Words Collide

Resolving Insurance Coverage and Claims Disputes

Bill Wilson, CPCU, ARM, AIM, AAM

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