Community Insights

 

Insurance Trends, Ideas, & Analysis From Insurance Nerds

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3 min read

Built to Flex: What Modern Insurers Can Learn from Netflix, Shopify, and Stripe About Policyholder Communication

Today’s most prominent (and prolific) companies achieved success by building intelligently upon aging foundations instead of utilizing a rip and replace strategy that might take years to move forward. These companies used proven, trusted operations...

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5 min read

Responsive Scaling: A Strategic Approach to Staffing in Insurance Organizations

Insurance organizations operate in a unique and challenging environment. As complex financial entities, they require specialized talent across...

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3 min read

Customer Literacy and Digital Fluency: Why it must go beyond IT

Digital Literacy: The Digital Transformation Landscape By Meg McCormack, Paul Roderick CPCU ARM, Michael DeRoche, CPCU, and Kerry Macca Across the...

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1 min read

Financial Planners Must Understand Human Behavior - The Get Ready Money Podcast

On this episode of The Get Ready Money Podcast, I spoke with Matt Goren, a leader in developing industry leading financial education about changing...

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3 min read

Reinventing Data Intake: What We Learned About Faster, Smarter Underwriting

Nothing torpedoes underwriting productivity faster than an inbox full of half-completed PDFs, stray spreadsheets, and email chains that stretch for...

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1 min read

Does Money Equal Happiness? The Get Ready Money Podcast

On this episode of The Get Ready Money Podcast, I spoke with Jessica Moorhouse, author, money expert and podcast host about changing the way we think...

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2 min read

The Future of Insurance USA 2025 – Conference Takeaways

At this year’s The Future of Insurance USA 2025 in Chicago, the message was clear: insurance is undergoing a fundamental transformation. All...

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10 min read

What Is An MGA?

Understanding MGAs: A Critical Player in Insurance In today's complex insurance landscape, Managing General Agents (MGAs) play a pivotal role that...

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2 min read

AI prompts to escape the price race (how Touchland hit $700M)

This article was originally published by Dani Kimble in her email newsletter and is reprinted here with permission. Dani is an expert brand marketer...

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2 min read

Why Third-Party Reviews Are Failing Us (Part 2)

In Part 1, I talked about how bloated workflows and weak infrastructure drag down insurance operations. Today, let’s talk about where that...

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