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Nicholas Lamparelli: Mar 24, 2026 8:42:42 AM
JD Power's latest satisfaction data shows a 20-point jump in homeowner claims satisfaction, driven primarily by faster repair cycles and digital tool adoption that insurers have been building for years. The timing of this breakthrough matters. After...
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Nicholas Lamparelli: Mar 24, 2026 8:41:52 AM
NHTSA's escalated probe into Tesla's Full Self-Driving system exposes a fundamental flaw in how insurers evaluate autonomous vehicle risk when...
5 min read
Michelle Bothe: Mar 21, 2026 6:59:48 PM
By 2025, geocoding accuracy stopped being marketed as a background feature and started showing up as a primary product differentiator. Ecopia AI has...
2 min read
Nicholas Lamparelli: Mar 20, 2026 5:00:33 PM
The hardest part of insurance AI isn't building the models anymore, it's making them work reliably within the messy realities of legacy systems and...
2 min read
Nicholas Lamparelli: Mar 20, 2026 4:59:57 PM
The commercial market's property-casualty split is creating distinct strategic challenges that require different risk management approaches. While...
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Nicholas Lamparelli: Mar 20, 2026 4:58:48 PM
Most insurance managers are unconsciously sabotaging their remote underwriters by mixing up appreciation, coaching, and evaluation in their feedback...
2 min read
Nicholas Lamparelli: Mar 20, 2026 4:58:05 PM
Half of all consumers who alter claim images don't realize they're committing fraud, creating a massive gray zone that threatens to overwhelm claims...
2 min read
Nicholas Lamparelli: Mar 20, 2026 4:55:20 PM
The insurance industry is rushing toward full automation of simple claims just as catastrophic losses are making human judgment more valuable than...
2 min read
Nicholas Lamparelli: Mar 20, 2026 4:54:49 PM
The $5 million in annual hidden operational costs that legacy systems impose on insurers isn't just a technology problem, it's a fundamental...
2 min read
Nicholas Lamparelli: Mar 20, 2026 4:53:06 PM
The carriers winning market share today aren't necessarily the ones with the smartest actuaries, they're the ones whose actuaries can work fastest...
