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Sean Chou: Aug 6, 2026, 11:51:28 AM
The most consequential moments in a claim happen before the claim is ever opened. A demand letter lands in an adjuster's inbox at 4:47 PM on a Friday. An attorney email cites a specific statute. A compliance deadline starts running the moment the...
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3 min read
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Nicholas Lamparelli: Jul 24, 2026, 11:43:31 AM
This article is inspired by and builds upon Ian Gutterman's original analysis, "State Farm: Is What's Bad For Agents Good For Policyholders?"...
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Nicholas Lamparelli: Jul 8, 2026, 12:35:20 PM
AI in insurance is moving fast. We are rapidly transitioning from analytical AI that tells us what to do to autonomous AI agents that actually do it....
2 min read
Nicholas Lamparelli: Jun 23, 2026, 3:28:42 PM
With California's insurance market under sustained pressure from escalating wildfire losses, the 2026 race to lead the California Department of...
2 min read
Kim Tambo: Jun 16, 2026, 4:47:06 PM
Depth Wins Long Tournaments. It Also Wins CAT Season. The World Cup kicked off this past weekend. Forty-eight teams, 104 matches, 39 days, sixteen...
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Nicholas Lamparelli: Jun 14, 2026, 11:52:53 AM
The surplus lines insurance market continues to grow in the United States, yet many states may be losing significant premium tax revenue due to...
3 min read
Brandy Law: Jun 10, 2026, 10:57:36 AM
The Agency Operations Playbook 2 of 3: Stop Winging It: How to Build a Workflow Your Whole Team Will Actually Use Building a workflow sounds...
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Nicholas Lamparelli: May 13, 2026, 9:53:25 AM
The cyber insurance market has a structural problem, and it is not a coverage gap in the traditional sense. It is a documentation and execution gap,...
4 min read
This guest article first appeared in Demotech Difference HERE No team wins a season with nine players. They win with depth. Every February, Major...
2 min read
Brandy Law: May 6, 2026, 5:49:05 PM
Most agency owners know they need procedures but very few have them. Usually this is because they assume everyone knows what to do. They have been...
