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1 min read

Profiles & Risk: Matt Heilman, CRO at Martin: Insurance Filings, SERFF, AI & the Philly Sports Debate

In this special Insuretech Connect episode of Profiles & Risk, Nick sits down with Matt Heilman, Chief Revenue Officer at Martin, to unpack what it really takes to get an insurance product to market. From the complexities of SERFF (System for...

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2 min read

From Renting to Owning: Why Software Ownership (Should) Matter to Insurance Organizations

Most carriers do not own their core systems. They license them. The distinction is easy to ignore during normal operations and impossible to ignore...

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3 min read

What Distribution Loyalty Actually Costs

Toni Logan of American Integrity on the agent strategy that held through Florida's worst years FOCUS Insurance Services has published its 2026 Policy...

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2 min read

Operational Accountability and AI Governance in Insurance With Florida Regulator, Mike Yaworsky

The property and casualty insurance industry faces a dual challenge: navigating complex catastrophe-exposed markets and managing the rapid...

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1 min read

The Claim Signal That Never Gets Filed

Every claims organization has two systems of record. One is the claim system. The other is an inbox. The first is governed, audited, and reportable....

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2 min read

Optimizing AI in Insurance: The Crucial Role of Data Foundation

Artificial intelligence has moved from pilot projects to production in many property and casualty insurers. Claims estimation, predictive...

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2 min read

Understanding AI: What It Is and Where It Works in Insurance Agencies

Ask ten insurance agency owners what "AI" means, and you will likely get ten different answers. For some, it conjures images of chatbots answering...

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3 min read

How Verisk's 2026 Tropical Cyclone Model Update Will Affect the Property CAT Sector

Every major catastrophe model update triggers the same two questions from carriers, reinsurers, and ILS managers: "How much will my numbers move?"...

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2 min read

The Loss Ratio Is Decided in the Inbox...Before the Adjuster Opens It

The most consequential moments in a claim happen before the claim is ever opened. A demand letter lands in an adjuster's inbox at 4:47 PM on a...

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3 min read

State Farm's Agency Overhaul: Good Strategy, Flawed Execution

This article is inspired by and builds upon Ian Gutterman's original analysis, "State Farm: Is What's Bad For Agents Good For Policyholders?"...

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