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2 min read

The Agency Operations Playbook 1 of 3: Stop Winging It: Why Written Procedures Are the Foundation of a High-Performing Agency

Picture of Brandy Law Brandy Law: May 6, 2026 5:49:05 PM

Most agency owners know they need procedures but very few have them. Usually this is because they assume everyone knows what to do. They have been doing it for so long, who would question it? But what happens when the best CSR leaves or you start to...

Agency Operations
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2 min read

Is Your Insurance Agency Running You? Here's How to Take Back Control

Picture of Brandy Law Brandy Law: Apr 30, 2026 10:20:56 AM

Most independent agency owners didn't start their business to spend their days buried in emails, chasing renewals, and putting out fires. You got...

Agency Operations
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3 min read

Digital Twins & Property Insurance Operations

Picture of Nicholas Lamparelli Nicholas Lamparelli: Apr 30, 2026 10:12:57 AM

Property digital twins have quietly moved past the proof-of-concept stage, and the implications for underwriting, claims, and portfolio management...

Property Intelligence
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3 min read

Chief Underwriting Officers Want Answers, Not Imagery

Picture of Nicholas Lamparelli Nicholas Lamparelli: Apr 30, 2026 10:09:34 AM

The market for geospatial property data is shifting from raw imagery to pre-digested, decision-ready analytics, and the implications ripple across...

Property Intelligence
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3 min read

Time-Aware Property Data and What It Means for Pricing

Picture of Nicholas Lamparelli Nicholas Lamparelli: Apr 17, 2026 9:57:19 AM

Static property snapshots are giving way to longitudinal data, and the pricing implications are real. For years, property intelligence has meant a...

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2 min read

Due Diligence in Real Estate Buying: Lessons for Insurance Professionals

Picture of Nicholas Lamparelli Nicholas Lamparelli: Apr 6, 2026 10:33:03 AM

A PropertyLens article exploring homebuyer decision-making reveals a principle that resonates directly with insurance professionals: thorough risk...

Property Intelligence
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Modern Underwriting Tech Won't Save Bad Risk Selection

1 min read

Modern Underwriting Tech Won't Save Bad Risk Selection

Picture of Nicholas Lamparelli Nicholas Lamparelli: Mar 24, 2026 8:43:31 AM

Cloud platforms and AI tools are becoming the default answer to underwriting profitability problems, but technology alone can't fix fundamental risk...

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Property Insurers Finally Prove Digital Claims Investments Were Worth It

1 min read

Property Insurers Finally Prove Digital Claims Investments Were Worth It

Picture of Nicholas Lamparelli Nicholas Lamparelli: Mar 24, 2026 8:42:42 AM

JD Power's latest satisfaction data shows a 20-point jump in homeowner claims satisfaction, driven primarily by faster repair cycles and digital tool...

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Tesla's Camera-Only Vision Creates a Blind Spot for Auto Insurers

1 min read

Tesla's Camera-Only Vision Creates a Blind Spot for Auto Insurers

Picture of Nicholas Lamparelli Nicholas Lamparelli: Mar 24, 2026 8:41:52 AM

NHTSA's escalated probe into Tesla's Full Self-Driving system exposes a fundamental flaw in how insurers evaluate autonomous vehicle risk when...

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5 min read

The Quiet Collapse of Address-Level Accuracy Tolerance

Picture of Michelle Bothe Michelle Bothe: Mar 21, 2026 6:59:48 PM

By 2025, geocoding accuracy stopped being marketed as a background feature and started showing up as a primary product differentiator. Ecopia AI has...

Property Intelligence
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