Vital Soupel

Senior Insurance IT and AI Consultant at ScienceSoft.

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2 min read

Agentic AI in Policy Servicing, Part 1: Where It Fits and Where It Does Not

"There is nothing so useless as doing efficiently that which should not be done at all." Peter Drucker Policy servicing has absorbed automation for a decade. Carriers connect core systems through APIs, trigger actions with rules engines, and...

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