AdvanceCare and Sprout.ai boost claims speed with AI

AdvanceCare Enhances Claims Processing with Sprout.ai

AdvanceCare, a prominent health insurance third-party administrator (TPA) in Portugal, has announced a significant improvement in its claims processing times. This enhancement comes from its strengthened collaboration with the UK-based InsurTech company Sprout.ai.

The Partnership

This partnership aims to leverage artificial intelligence technology to streamline the claims handling process. By utilizing Sprout.ai’s innovative solutions, AdvanceCare can now process claims more efficiently, leading to faster turnaround times for its 1.7 million members.

Impact on Members

The swift processing of claims is a vital service for AdvanceCare's members, as it directly affects the speed at which they receive reimbursements and other benefits. A reduction in waiting periods can significantly enhance customer satisfaction, which is essential in the competitive health insurance market.

Expert Insights

The integration of AI technology into claims processing reflects a growing trend in the insurance industry. Many companies are exploring digital solutions to improve operational efficiencies. This trend not only benefits insurers and TPAs but also provides consumers with a better experience.

The successful implementation of this AI-driven approach highlights AdvanceCare's commitment to innovation and customer service in the health insurance sector.

Conclusion

This collaboration between AdvanceCare and Sprout.ai points towards a future where technology plays a central role in enhancing the efficiency of insurance operations. As more companies adopt similar technologies, the overall quality of service in the insurance market is likely to improve.

Original Source: https://fintech.global/2025/07/22/advancecare-and-sprout-ai-boost-claims-speed-with-ai/