Insurtech Executive Discusses Automation and AI in Brokerage Processes
The CEO of Clementine, an insurtech company, has articulated views on the role of automation in improving brokerage processes. According to the CEO, many issues within brokerage operations can be addressed through automation before considering the implementation of artificial intelligence (AI). This perspective suggests that AI should be regarded as an additive tool rather than a primary solution within the automation landscape. The remarks highlight an industry opinion on the prioritization of technological advancements in insurance practices.