AI's black box problem: What insurers can't see is costing them

Picture of Insurance Nerds Editorial Team Insurance Nerds Editorial Team : Jun 29, 2026 4:02:15 PM

AI's black box problem: What insurers can't see is costing them

WTW Leader Discusses AI's Hidden Challenges for Insurers

Magdalena Ramada, the global insurtech innovation leader at WTW, shared insights with Digital Insurance regarding the risks associated with the concealed workings of AI processes in the insurance industry. Ramada highlighted the potential dangers of becoming overly dependent on AI technology due to its opaque nature.

Original Source: https://www.dig-in.com/news/ais-black-box-problem-what-insurers-cant-see-costs-them
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