From fax to fintech: dragging commercial insurance into the digital era

Embracing Change in Commercial Insurance

Joseph Iten is taking charge of modernizing commercial insurance, moving beyond the slow pace of insurtech advancements. His efforts focus on addressing common issues such as delays in loss runs and gaps in client transparency. Instead of waiting for technology to evolve, Iten is proactively tackling these concerns.

Recognizing the Challenges

The commercial insurance industry has been slow to fully adopt new technologies. Issues like inefficient communication methods, including fax machines, have persisted for years. Iten's approach aims to streamline processes, ensuring that essential information flows more freely between insurers and clients.

Key Initiatives

Iten's strategies include the implementation of digital solutions that enhance operational efficiency. By addressing loss run delays, he is making it easier for clients to get the information they need to make informed decisions. This effort not only improves client satisfaction but also boosts the overall effectiveness of insurance providers.

Who Is Affected?

These changes are particularly significant for clients and insurance agents who deal with the frustrations of outdated practices. By improving transparency and speeding up information exchange, the entire industry stands to benefit – from smaller firms to larger insurers.

Looking Ahead

While the industry faces ongoing hurdles, Iten's initiatives are a step in the right direction. His focus on modernization illustrates the potential for a smoother, more efficient commercial insurance experience, laying the groundwork for future technological adoption.

As Iten continues to navigate these challenges, his efforts serve as a reminder that progress in insurance requires both innovation and the willingness to confront traditional practices head-on.

Original Source: https://www.insurancebusinessmag.com/us/news/technology/from-fax-to-fintech-dragging-commercial-insurance-into-the-digital-era-534866.aspx