--- title: Liberate and HawkSoft Partner to Empower Insurance Agencies with Agentic AI for Smarter Sales, Service, and Retention description: "\"Discover how the partnership between HawkSoft and Liberate is revolutionizing insurance agencies with Voice AI technology for improved efficiency and customer experience.\"" image: https://insnerds.com/hubfs/News%20Feed%20Featured%20Image.jpg --- 1 min read # Liberate and HawkSoft Partner to Empower Insurance Agencies with Agentic AI for Smarter Sales, Service, and Retention [![Picture of Insurance Nerds Editorial Team](https://insnerds.com/hubfs/insurance_nerds_logo.png) Insurance Nerds Editorial Team ](https://insnerds.com/news/author/insurance-nerds-editorial-team) : Nov 21, 2025 4:52:24 AM ![Liberate and HawkSoft Partner to Empower Insurance Agencies with Agentic AI for Smarter Sales, Service, and Retention](https://insnerds.com/hubfs/News%20Feed%20Featured%20Image.jpg) ### HawkSoft and Liberate Join Forces for Enhanced Agency Support HawkSoft has announced a new partnership with Liberate to integrate Voice AI technology into insurance agencies. This collaboration aims to streamline processes like service, quoting, and call routing, which could simplify operations for agencies using HawkSoft's platform. ### What's New? The integration of Liberate's Voice AI allows agencies to automate various tasks, enabling staff to focus more on personal interactions with clients. With AI handling routine inquiries and call management, agencies can improve efficiency and responsiveness. ### Key Players This partnership brings together two notable companies in the insurance tech space. HawkSoft is known for its agency management solutions, while Liberate specializes in applying AI to enhance customer interactions. Together, they are positioning themselves to offer more innovative tools to insurance professionals. ### Impact on Agencies By adopting these automated solutions, insurance agencies might see reductions in operational stress and improvements in customer satisfaction. The ability to quickly and accurately handle client calls can lead to better retention rates and potentially increase sales as agents have more time to devote to high-value activities. ### Conclusion This partnership emphasizes the growing importance of technology in the insurance industry, particularly in enhancing customer service capabilities. As agencies look for ways to remain competitive, integrating advanced tech like Voice AI is likely to be a beneficial step forward. Original Source: [https://ffnews.com/newsarticle/liberate-and-hawksoft-partner-to-empower-insurance-agencies-with-agentic-ai-for-smarter-sales-service-and-retention/](https://ffnews.com/newsarticle/liberate-and-hawksoft-partner-to-empower-insurance-agencies-with-agentic-ai-for-smarter-sales-service-and-retention/) - [Tweet](https://twitter.com/share) [![Independent agents need data support to use agentic AI](https://insnerds.com/hubfs/News%20Feed%20Featured%20Image.jpg) ](https://insnerds.com/news/independent-agents-need-data-support-to-use-agentic-ai) #### [Independent agents need data support to use agentic AI](https://insnerds.com/news/independent-agents-need-data-support-to-use-agentic-ai) ![Picture of Insurance Nerds Editorial Team](https://insnerds.com/hs-fs/hubfs/insurance_nerds_logo.png?width=30&name=insurance_nerds_logo.png) [Insurance Nerds Editorial Team](https://insnerds.com/news/author/insurance-nerds-editorial-team) : May 19, 2025 4:03:04 AM Understanding Agentic AI for Smaller Insurers Garrett Droege, an innovation and risk executive at IMA, recently discussed how independent insurance... [Read More](https://insnerds.com/news/independent-agents-need-data-support-to-use-agentic-ai) [![Agentic AI erodes customer focus, independent insurance agents say](https://insnerds.com/hubfs/News%20Feed%20Featured%20Image.jpg) ](https://insnerds.com/news/agentic-ai-erodes-customer-focus-independent-insurance-agents-say) #### [Agentic AI erodes customer focus, independent insurance agents say](https://insnerds.com/news/agentic-ai-erodes-customer-focus-independent-insurance-agents-say) ![Picture of Insurance Nerds Editorial Team](https://insnerds.com/hs-fs/hubfs/insurance_nerds_logo.png?width=30&name=insurance_nerds_logo.png) [Insurance Nerds Editorial Team](https://insnerds.com/news/author/insurance-nerds-editorial-team) : May 4, 2025 4:43:36 PM Technology and Customer Relationships in Insurance A recent discussion in the insurance industry has highlighted a growing concern among independent... [Read More](https://insnerds.com/news/agentic-ai-erodes-customer-focus-independent-insurance-agents-say) [![HawkSoft partners with AgencyFocus to boost financial clarity for agencies](https://insnerds.com/hubfs/News%20Feed%20Featured%20Image.jpg) ](https://insnerds.com/news/hawksoft-partners-agencyfocus-boost-financial-clarity-agencies) #### [HawkSoft partners with AgencyFocus to boost financial clarity for agencies](https://insnerds.com/news/hawksoft-partners-agencyfocus-boost-financial-clarity-agencies) ![Picture of Insurance Nerds Editorial Team](https://insnerds.com/hs-fs/hubfs/insurance_nerds_logo.png?width=30&name=insurance_nerds_logo.png) [Insurance Nerds Editorial Team](https://insnerds.com/news/author/insurance-nerds-editorial-team) : Jan 19, 2026 10:27:13 AM HawkSoft and AgencyFocus Team Up for Financial Insights HawkSoft, a notable player in the InsurTech space specializing in agency management systems,... [Read More](https://insnerds.com/news/hawksoft-partners-agencyfocus-boost-financial-clarity-agencies) ![](https://px.ads.linkedin.com/collect/?pid=7110236&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Insurance Nerds Editorial Team", "url" : "https://insnerds.com/news/author/insurance-nerds-editorial-team" }, "datePublished" : "2025-11-21T09:52:24.000Z", "headline" : "Liberate and HawkSoft Partner to Empower Insurance Agencies with Agentic AI for Smarter Sales, Service, and Retention", "image" : [ "https://insnerds.com/hubfs/News%20Feed%20Featured%20Image.jpg" ], "mainEntityOfPage" : { "@id" : "https://insnerds.com/news/liberate-and-hawksoft-partner-agentic-ai-smarter-sales-service-retention", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://insnerds.com/hubfs/InsNerds%20Large%20print%20quality.png" }, "name" : "Insurance Nerds" } } ```