One Inc and Mutual Benefit Group partner to streamline claims

Streamlining Claims with One Inc and Mutual Benefit Group

One Inc, a key player in the digital payments sector for the insurance industry, has announced a new partnership with Mutual Benefit Group (MBG). This collaboration focuses on implementing One Inc's ClaimsPay® platform, which aims to modernize and improve the process for outbound disbursements.

Enhancing the Claims Experience

The introduction of ClaimsPay® is set to provide MBG’s policyholders with a quicker and more efficient claims experience. By leveraging this technology, MBG hopes to streamline the payout process after claims have been approved. This move can potentially reduce wait times and improve customer satisfaction—a crucial factor in an industry where timely communication is key.

Who is Involved?

This initiative marks an important collaboration between One Inc and the Pennsylvania-based Mutual Benefit Group, known for their commitment to delivering quality insurance services. By adopting a digital payment solution, MBG is not only looking to enhance its internal operations but also improve the overall experience for its clients.

Impact on Policyholders

For policyholders, the modernization of claims payments could mean receiving funds more quickly with fewer obstacles, fostering trust and improving the overall relationship with their insurance provider. As the insurance industry progressively integrates more technology, such collaborations are likely to become more common.

This partnership highlights a growing trend where insurers embrace technology to enhance service delivery, suggesting a future where customer experience is at the forefront of industry efforts. The integration of digital payment solutions may well become a standard expectation in the claims process.

Original Source: https://fintech.global/2025/11/13/one-inc-and-mutual-benefit-group-partner-to-streamline-claims/