Why customer engagement is failing in FinTech and InsurTech today

Picture of Insurance Nerds Editorial Team Insurance Nerds Editorial Team : May 12, 2026 7:12:34 AM

Why customer engagement is failing in FinTech and InsurTech today

Challenges in Customer Engagement for FinTech and InsurTech

The FinTech and InsurTech sectors, along with digital banking platforms, face ongoing challenges in effectively engaging customers, despite having access to advanced Customer Engagement Platforms (CEPs). Companies like Salesforce and Twilio provide sophisticated tools that deliver timely messages across various channels. However, many organizations report that their communication remains largely transactional, with timely messages failing to foster deeper customer interaction.

Original Source: https://fintech.global/2026/05/12/why-customer-engagement-is-failing-in-fintech-and-insurtech-today/
30 insurtech companies honored in 2025 'top fintechs' list

30 insurtech companies honored in 2025 'top fintechs' list

Picture of Insurance Nerds Editorial Team Insurance Nerds Editorial Team : Jul 21, 2025 6:49:31 PM

Top Fintechs of 2025: U.S., U.K., and Singapore Lead the Pack According to a recent announcement from CNBC, the 2025 list of top fintech companies...

Read More
Fintech Rundown: A Rapid Review of Weekly News

Fintech Rundown: A Rapid Review of Weekly News

Picture of Insurance Nerds Editorial Team Insurance Nerds Editorial Team : Nov 3, 2025 1:08:29 PM

Weekly Fintech Update: Key Highlights in the Industry This week's Fintech Rundown provides a brief overview of the latest happenings and developments...

Read More
Where To Be In June: Charlotte For Fintech Week

Where To Be In June: Charlotte For Fintech Week

Picture of Insurance Nerds Editorial Team Insurance Nerds Editorial Team : May 20, 2026 11:14:55 AM

Charlotte Hosts Fintech + Insurtech Generations Event in June Charlotte will be the venue for a week-long gathering highlighted by the Fintech +...

Read More