Why small businesses trust AI advice but still want agents

Picture of Insurance Nerds Editorial Team Insurance Nerds Editorial Team : Aug 7, 2026, 7:55:23 AM

Why small businesses trust AI advice but still want agents

Small Businesses Show Trust in AI for Insurance Advice, Survey Finds

An ERGO NEXT survey indicates that many entrepreneurs trust using AI chatbots or search tools to explore business insurance options. The findings highlight a significant reliance on AI technology among small business owners seeking insurance advice.

Original Source: https://www.dig-in.com/news/why-small-businesses-trust-ai-advice-but-still-want-agents
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