Today the role of the local agent is being marginalized. Most start-up insurtechs, even some legacy insurance carriers, no longer see the value of the local agent.  Part of this marginalization is also self-inflicted by us agents. The guiltiest of which are old-school agents such as myself who have refused to change.  The truth is many of … Read more

There has been a noticeable buzz around some startup auto insurers that are leveraging big data and AI to more accurately price risk in the personal auto market. They contend that minority groups are disparately impacted by traditional rating metrics and believe big data and AI can more accurately reflect an individual’s risk profile. Additionally, … Read more

While I feel extremely qualified to write about how to work towards your CPCU during Life With Young Children (alternately titled “Not Your Life Anymore”), this is not intended to be a step-by-step guide. My road to CPCU included a full-time job with my fifth baby making his appearance right in the middle, along with … Read more

I had the pleasure of talking with insurance policy legend Bill Wilson about the principles that he has shared over his 30 plus year career of assisting people with resolving insurance coverage and claims disputes. Bill’s book, When Words Collide, should be on the shelf of any professional who works in the insurance industry. Mr. … Read more