Cara Carlone

Cara Carlone, CPCU, API, AINS, is a content creator, author, and insurance professional with over 20 years in the property and casualty space. She’s known for breaking down complex topics like underwriting and AI with a sharp, relatable voice, bringing clarity (and a little sarcasm) to the world of insurance. She lives in Rhode Island with her husband and 3 children.

4 min read

When Claims Go Viral: The Rise of Adjusters on SocialMedia

Picture of Cara Carlone Cara Carlone: Jul 10, 2025 8:14:49 PM

Not long ago, the work of a claims adjuster occurred quietly behind the scenes, often in cubicles, over the phone, or via email. Consumers had a limited view into the process, if any. Now, thanks to social media, it has since changed. An increasing...

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