Sean Chou

Sean has spent two decades building software for the operational middle where processes are human-powered. As founding CTO of Fieldglass, he built the vendor management platform that Fortune 500s run on today, taking it from zero to a $1B acquisition by SAP. At Catalytic, he co-founded a pioneer in intelligent RPA, acquired by PagerDuty. Sean started Isomer because he’d seen the same pattern twice before: expert professionals buried in manual work that purpose-built infrastructure could solve. Insurance had the same problem in a regulated, high-stakes environment — and agentic AI made it possible to build something that couldn’t have existed five years ago.

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The Loss Ratio Is Decided in the Inbox...Before the Adjuster Opens It

The most consequential moments in a claim happen before the claim is ever opened. A demand letter lands in an adjuster's inbox at 4:47 PM on a Friday. An attorney email cites a specific statute. A compliance deadline starts running the moment the...

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