Rock Schindler

1 min read

Feed the People or Feed the Machine: Every Claim Leader’s Struggle

Every claim leader faces a fundamental challenge: Should they invest in improving the system—the machine—or developing their people? In an industry increasingly driven by automation and AI, it’s tempting to lean into technology as the answer. But is...

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3 min read

Insurers’ Dilemma: Mastery vs. Simplicity

Insurers’ Dilemma: Mastery vs. Simplicity by Rock Schindler “Mastery isn’t making the simple complex – it is finding the elegant simplicity that cuts...

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6 min read

The Reality Versus the Dream of Insurance Carriers

The Reality Versus the Dream of Insurance Carriers by Rock Schindler The Reality Versus the Dream of Insurance Carriers Insurance is difficult. Many...

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