Community Insights

 

Insurance Trends, Ideas, & Analysis From Insurance Nerds

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4 min read

Stop Selling Everything: Generalist Agents Will Lose the Insurance Game

The insurance industry lionizes the generalist—the adaptable agent ready to write anything from a homeowner’s policy to a cyber liability plan for a mid-sized tech firm. While versatility used to be the calling card of the “good” producer, in 2025,...

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3 min read

AI Transformation: The New Imperative For Risk Management

This guest article first appeared HERE Takeaways: - AI is redefining operational efficiency and risk management - Chatbots can improve internal...

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1 min read

The Hidden Cost That’s Crippling Insurance—and What We Can Actually Do About It

Let’s be honest: most brokers and agency leaders didn’t get into this business to spend hours reconciling carrier statements. But here we are—in...

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1 min read

Build Lasting Generational Wealth - The Get Ready Money Podcast with Tony Steuer

On this episode of The Get Ready Money Podcast, I spoke with Diana Kahn, attorney, speaker and coach about changing the way we think about money and...

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3 min read

The Art of The Pivot

One of my favorite questions to ask people is simple: Why did you choose your job or profession? I love hearing the answers. Some talk about...

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3 min read

The Great Unbundling: Insurance, Rewritten by Operators

This guest article from Michelle Bothe, first appeared HERE Welcome to the Great Unbundling Part 1. We’re in the early innings of what I call “The...

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4 min read

When Claims Go Viral: The Rise of Adjusters on SocialMedia

Not long ago, the work of a claims adjuster occurred quietly behind the scenes, often in cubicles, over the phone, or via email. Consumers had a...

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2 min read

Why decades of digital neglect may be a barrier to AI adoption

This spring’s insurance conference season provided one coherent theme: “AI is the future.” Executives discussed progress in testing and releasing...

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2 min read

How to Treat Sales Anxiety Like a Pesky Tag-Along

This guest article from Sheldon Snodgrass first appeared HERE Unsurprisingly, “On Anxiety” is the title of the first chapter of my book, "The Anxious...

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3 min read

Built to Flex: What Modern Insurers Can Learn from Netflix, Shopify, and Stripe About Policyholder Communication

Today’s most prominent (and prolific) companies achieved success by building intelligently upon aging foundations instead of utilizing a rip and...

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