12 min read
The Attachment Point: Slackchat #1
The Attachment Point: Slackchat #1 by Carly Burnham With a little inspiration from 538 and frequent Insurance Nerds contributor, Rob Galbraith, we’re...
Talent Management (6)
4 min read
Employees, Innovation, and Continuity
Employees, Innovation, and Continuity by Carly Burnham This article originally published in Carly’s AM Best Monthly column in the October 2017...
3 min read
Time to Make Peace with Your People’s Side Hustles
Time to Make Peace with Your People’s Side Hustles by Antonio Canas It seems that just about everybody under 35 has a side hustle nowadays, and many...
5 min read
Measuring Productivity in the Age of Smartphones
Measuring Productivity in the Age of Smartphones by Antonio Canas Do you remember the good old days? Back when it was easy to measure your team’s...
5 min read
This Website is Blocked! – Time To Treat Your Employees Like Adults and Professionals
This Website is Blocked! – Time To Treat Your Employees Like Adults and Professionals by Taryn Haas There’s a needle-like frustration to be met with...
5 min read
Location Independence
Location Independence by Carly Burnham One of the biggest challenges in insurance is that we sell an intangible product. Customers are purchasing...
12 min read
Archetypes of Modern Insurance Professionals
Archetypes of Modern Insurance Professionals by Antonio Canas A few months ago, I found myself in the position of having become so visible in the...
4 min read
How to Build Camaraderie in a Call Center
How to Build Camaraderie in a Call Center by Tyler Jensen Many companies utilize contact centers for customer service, technical support, and...
5 min read
Hope is Not a Strategy – Investing in Your New Producers
Hope is Not a Strategy – Investing in Your New Producers by Taryn Haas Millennials view loyalty differently, and many have a tendency to not stay in...
4 min read
Argentina, Maine, and San Diego… embracing a flexible work anywhere team. One Gen X agent’s take on remote work
Argentina, Maine, and San Diego… embracing a flexible work anywhere team. One Gen X agent’s take on remote work by Tony Veteto As a forty-something...