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In this episode of Profiles in Risk, I spoke with Kyle Nakatsuji, CEO of Clearcover, an auto insurer looking to deliver the right coverage, at the right time, so you can pay less. We discussed the challenges of auto insurance as a business, the challenges of insurance as a venture-backed investment & the what it means to be customer-centric.
Kyle will be on a panel discussing customer centricity at the Insurance Nexus, Insurance AI and Analytics USA Summit in Chicago on June 27th & 28th. Use Discount code: INSNerds200 to get $200 off.
CONNECT WITH KYLE NAKATSUJI:
LinkedIn
Twitter
DISCUSSED IN THIS EPISODE:
Neo-Agent – Kyle’s term for the new insurtech style agents and brokers. Karn Saroya of Cover (interviewed here was brought up as an example)
“Incidental Insurance”
“Existential Crises”
The 1997 Amazon Shareholder’s Letter by Jeff Bezos
“In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.”
BOOKS RECOMMENDED ON THE SHOW
About Nicholas Lamparelli
Nick Lamparelli is a 20+ year veteran of the insurance wars. He has a unique vantage point on the insurance industry. From selling home & auto insurance, helping companies with commercial insurance, to being an underwriter with an excess & surplus lines wholesaler to catastrophe modeling Nick has wide experience in the industry. Over past 10 years, Nick has been focused on the insurance analytics of natural catastrophes and big data. Nick serves as our Chief Evangelist.
Nick Lamparelli is a 20+ year veteran of the insurance wars. He has a unique vantage point on the insurance industry. From selling home & auto insurance, helping companies with commercial insurance, to being an underwriter with an excess & surplus lines wholesaler to catastrophe modeling Nick has wide experience in the industry. Over past 10 years, Nick has been focused on the insurance analytics of natural catastrophes and big data. Nick serves as our Chief Evangelist.
