Reader’s Voice #5

Every day on our Daily Dispatch we ask readers a question. Here are some of the more interesting answers we’ve gotten lately:


What’s your favorite insurance joke? What’s your most hated one?


An actuary, an underwriter, and a producer are riding in a car. The producer has his foot on the gas, the underwriter has his foot on the brake, and the actuary is looking out the back window telling them where to go.


What’s the difference between an introverted actuary and an extroverted actuary?

The introverted actuary looks at his shoes when he talks to you.

The extroverted actuary looks at your shoes….


How would you define your company’s culture in just one sentence?

Stuck in the past. Best described as the business definition of insanity, i.e. “Doing the same things the same way and expecting different results.”


Our commercial department feels more like a family than a business- in large part because it is me, my sister, and my mom.


Innovative and powerful if you’re at headquarters, disconnected if you’re in a field office.


We truly care, but we’re stuck in the past held back by old processes and systems.

What’s the best day you’ve had during your insurance career and why?

Delivered a check for $1,000,000 to a widow and her children and told them everything will be all right! Insured a home destroyed by fire, let the family know everything will be ok!  Insured a business that had an interruption of income, let the owners know that they would recoup their losses.  Everyday is a good day in insurance!


The best day of my short insurance career was the day that I closed a municipality account that my agency has been targeting for 25 years. As the new guy on the block, it was a huge confidence booster and validation that I can make it as a producer.


What’s the worst day you’ve had during your insurance career and why?

I actually have two. The first is finding out our company was downgraded by AM Best to a B++ with a negative outlook. Going from an A- to a B++ was hard to swallow.

The second was having a 500 yr hail storm hit. Hail stones the size of softballs in our most written territory was devastating.

These are two experiences I hope to never experience again!


About Antonio Canas

Tony started in insurance in 2009 and immediately became a designation addict and shortly thereafter a proud insurance nerd. He has worked in claims, underwriting, finance and sales management, at 4 carriers, 6 cities and 5 states. Tony is passionate about insurance, technology and especially helping the insurance industry figure out how to retain and engage the younger generation of insurance professionals. Tony is a co-founder of and a passionate speaker.

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