User group conferences are a great resource to better understand tips, tricks and best practices of a product.
However, there is so much more to these gatherings.
At this year’s Hawksoft User Group (HUG) Conference in Las Vegas, we could see this first hand.
Hawksoft President & CEO Paul Hawkins was in attendence. But he wasn’t just there. He was involved from beginning to end.
And the really amazing thing…
Tips and tricks weren’t Paul’s sole focus. He focused on the community around Hawksoft.
And speaking of community, I was fortunate enough to moderate a panel at the conference on the topic of community. The panel included rockstars Chris Paradiso, Patty Lares, Claudia McClain, and Nick Corrao.
We chat about HUG’s example of community in this episode of The Insurance Nerdery.
About John Bachmann
Helping People Help People - that's John's true passion. As a Claims Leader in the insurance industry, he was able to live that passion through mentoring and coaching licensed insurance adjusters so that they were prepared to help customers and claimants through their most difficult experiences. He has been fortunate enough to lead award-winning teams of insurance professionals as well has been able to lead and participate in cross-functional capacities focusing on the improvement of the Customer Experience. He is currently on a mission to help improve upon the relationships between Carriers, Agencies, and Clients so that the Customer wins. He has been referred to as an "Insurance Nerd", "Claims Guy", and "Customer Experience Fan Boy" - and when asked John says he would have to agree! John also co-hosts "The Insurance Nerdery, an Insurance Nerds Production" which provides commentary about the insurance industry.
Helping People Help People - that's John's true passion.
As a Claims Leader in the insurance industry, he was able to live that passion through mentoring and coaching licensed insurance adjusters so that they were prepared to help customers and claimants through their most difficult experiences. He has been fortunate enough to lead award-winning teams of insurance professionals as well has been able to lead and participate in cross-functional capacities focusing on the improvement of the Customer Experience.
He is currently on a mission to help improve upon the relationships between Carriers, Agencies, and Clients so that the Customer wins.
He has been referred to as an "Insurance Nerd", "Claims Guy", and "Customer Experience Fan Boy" - and when asked John says he would have to agree!
John also co-hosts "The Insurance Nerdery, an Insurance Nerds Production" which provides commentary about the insurance industry.
