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Knowledge Management

4 min read

The Silent Asset: How Companies Can Leverage Institutional Knowledge From Highly Experienced Staff

The Silent Asset: How Companies Can Leverage Institutional Knowledge From Highly Experienced Staff by Nicholas Lamparelli Why You Should Read This:...

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4 min read

Call Centers in Insurance – Challenges and Best Practices

Call Centers in Insurance – Challenges and Best Practices by Nicholas Lamparelli WHY YOU SHOULD READ THIS? Call centers in insurance create both...

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6 min read

Building Corporate Culture – Right People, Right Seats Approach

Building Corporate Culture – Right People, Right Seats Approach by Nicholas Lamparelli tldr; Right People, Right Seats” is not merely a hiring...

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1 min read

How To Retain & Attract Knowledge and Talent In The Insurance Industry (Webinar Rewind)

How To Retain & Attract Knowledge and Talent In The Insurance Industry (Webinar Rewind) by Nicholas Lamparelli On Leap Day, 2/29,2024, Insurance...

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4 min read

The Best and Optimal Ways to Onboard a New Employee

The Best and Optimal Ways to Onboard a New Employee by Joseph D'Souza “A picture is worth a thousand words.” Why you should read this? Effective...

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3 min read

Help! I’m Drowning in Duplicated Docs: Which Version Is the Correct One?

Help! I’m Drowning in Duplicated Docs: Which Version Is the Correct One? by Joseph D'Souza I have a 10 year old son who likes to take pictures when...

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2 min read

Teaser – The 2023 Year in Insurance Search

Teaser – The 2023 Year in Insurance Search by Joseph D'Souza (<600 words – 2-3 minute read) At the end of each year, we aggregate and anonymize...

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4 min read

There Is Just Too Much Insurance Knowledge Out There

There Is Just Too Much Insurance Knowledge Out There by Joseph D'Souza “The information you have is not the information you want. The information you...

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3 min read

From Silos to Cooperation: Tapping into Institutional Knowledge To Fuel Collaboration

From Silos to Cooperation: Tapping into Institutional Knowledge To Fuel Collaboration by Joseph D'Souza “ᴄᴀɴ ʏᴏᴜ ᴇᴍᴀɪʟ ᴛʜᴀᴛ ꜰɪʟᴇ ᴛᴏ ᴍᴇ? ɪ ʜᴀᴛᴇ ᴜꜱɪɴɢ...

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4 min read

Knowledge on Mute: How WFH Makes Your Company Forget What It Knows

Knowledge on Mute: How WFH Makes Your Company Forget What It Knows by Joseph D'Souza “My cat is now my official productivity consultant. He stares...

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