The discussion of insurance innovation is often centered around InsurTech and the newest tools and algorithms designed to take the industry into its next evolution.
The quieter and slightly less glamorous evolution of policy language, however, is also a critical component of innovation and adaption.
In this episode of The Insurance Nerdery, Amber shares her thoughts on 7 recent ISO personal auto policy changes.
Drop a comment and share your thoughts – do you agree or disagree with the new changes? Is this language you’d like to see in your own auto policy?
Helping People Help People - that's John's true passion.
As a Claims Leader in the insurance industry, he was able to live that passion through mentoring and coaching licensed insurance adjusters so that they were prepared to help customers and claimants through their most difficult experiences. He has been fortunate enough to lead award-winning teams of insurance professionals as well has been able to lead and participate in cross-functional capacities focusing on the improvement of the Customer Experience.
He is currently on a mission to help improve upon the relationships between Carriers, Agencies, and Clients so that the Customer wins.
He has been referred to as an "Insurance Nerd", "Claims Guy", and "Customer Experience Fan Boy" - and when asked John says he would have to agree!
John also co-hosts "The Insurance Nerdery, an Insurance Nerds Production" which provides commentary about the insurance industry.