What makes an insurance year profitable?
Early reports are showing a strong performance for Personal Lines Auto in 2018.
From pricing to technology to claim settlement, there were a number of strong wins for the industry as well as some trends that threaten the gold standard of insurance measurement – the infamous combined ratio.
In this episode of the Insurance Nerdery, Amber takes a look back at Personal Auto to uncover what made 2018 profitable and what could derail its profitability in 2019.
Also included is an easy 3-step plan to profitability, guaranteed to work for every organization!*
*not actually easy, 3 steps, or guaranteed
Helping People Help People - that's John's true passion.
As a Claims Leader in the insurance industry, he was able to live that passion through mentoring and coaching licensed insurance adjusters so that they were prepared to help customers and claimants through their most difficult experiences. He has been fortunate enough to lead award-winning teams of insurance professionals as well has been able to lead and participate in cross-functional capacities focusing on the improvement of the Customer Experience.
He is currently on a mission to help improve upon the relationships between Carriers, Agencies, and Clients so that the Customer wins.
He has been referred to as an "Insurance Nerd", "Claims Guy", and "Customer Experience Fan Boy" - and when asked John says he would have to agree!
John also co-hosts "The Insurance Nerdery, an Insurance Nerds Production" which provides commentary about the insurance industry.