The Claims space has seen incredible transformation in the last few years. The adoption of new technology and rapidly changing customer expectations continue to impact the promise end of the insurance policy.
Which trends will continue into 2020 and change the way we interact with insureds and claimants?
In this episode of The Insurance Nerdery, I share my predictions on claim frequency, volatility, apps, drones, and customer experience.
What do you think we’ll see in the next wave of claims insurtech?